Groom Kennedy Privacy Policy
Our commitment to privacy
Groom Kennedy Pty Ltd (ACN 151426 498) is committed to protecting the privacy and security of personal information.
From 1 July 2026, we are required to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in relation to personal information we handle, including due to our obligations under the Anti‑Money Laundering and Counter‑Terrorism Financing Act 2006 (Cth) (AML/CTF Act).
This Privacy Policy explains how we collect, use, disclose, store and protect personal information, including information collected to meet our AML/CTF obligations.
What personal information we collect
We may collect personal information including (but not limited to):
We only collect personal information that is reasonably necessary for our functions and activities, including to comply with the AML/CTF Act and related Rules.
How we collect personal information
We collect personal information directly from individuals where possible, including through:
In some cases, we may collect personal information from third parties or electronic verification providers where permitted or required by law for AML/CTF or other compliance purposes,including (but not limited to) InfoTrack.
Information collected via our website
When you visit or interact withour website, we may collect certain information automatically or through your use of the site.
This may include:
We may use cookies and similar technologies to:
You can control or disable cookies through your browser settings. However, doing so may affect the functionality of the website.
Our website may contain links tothird-party websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
Why we collect and use personal information
We use personal information to:
Where you interact with our website, we may also use information to:
We do not use personal information for direct marketing where prohibited by law.
Disclosure of personal information
We may disclose personal information:
We do not disclose personal information in a manner that would breach our obligations under the AML/CTF Act.
Storage, retention and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Consistent with privacy and AML/CTF requirements:
If we experience a data breach involving personal information, we will assess and respond in accordance with our legal obligations, including notification requirements under applicable privacy laws.
Access and correction
Individuals may request access to, or correction of, personal information we hold about them.
Requests will be handled in accordance with the Privacy Act, subject to legal limitations, including where providing access or correction would prejudice AML/CTF compliance, investigations or other lawful activities.
Anonymity and pseudonymity
Where lawful and practicable, individuals may interact with us anonymously or using a pseudonym.
This may not be possible in circumstances where identification is required by law, including under AML/CTF obligations or to provide legal services.
Overseas disclosure
We may use technology or service providers that store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles, unless an exception under law applies.
Complaints
If you have a concern about how we handle personal information, please contact us in the first instance using the details below. We will acknowledge and investigate complaints and respond within a reasonable period.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact details
Groom Kennedy Pty Ltd
Email: sarah.clifford@groomkennedy.com.au
Address: 1/47 Sandy Bay Road, Hobart TAS 7000
Phone: (03) 6221 4800
Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in law or our practices.
The version published on our website is the current version.
Current Version Effective: 1 July 2026